Business Support Officer

Overview

We have a fantastic opportunity for a Business Support Officer to join our Corporate Business Support team, with responsibility for supporting the Human Resources (HR) & Organisational Development (OD).

You will work alongside colleagues in HR and OD to provide essential support in carrying out financial work in processing of invoices, raising invoices, analysing invoices and dealing with complex queries, for a variety of customers for HR and traded services.  Along side of this you will support them with financial contract management support. HR’s traded services are a critical element of the councils budget and maintaining good working relationships with customers is key to the HR&OD service.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

About the role

The service area you will be supporting is fast-paced and friendly who are passionate about providing services to our customers, both internal and external to the Council.

For further information on this role please see the attached job summary.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements*.

*subject to current Government Covid-19 Guidance

About you

We are looking for candidates who are self-motivated with a willingness to learn. You will be working as part of a busy team and will need to be able to work collaboratively but also independently using your own initiative. You will already have a strong administrative background and also be able to demonstrate the following key skills and behaviours:

• Work at a fast pace
• Ability to organise and prioritise tasks effectively
• Able to spot issues and escalate these to relevant colleagues.
• Excellent communication skills, both written and verbal
• Sensitivity and empathy when speaking to colleagues, customers and suppliers
• Approachable with a ‘can do’ attitude and strong customer service skills
• Professional at all times
• A good knowledge of MS Office including Excel, Word, and Outlook
• Knowledge of SAP would be advantageous, but not essential as training will be given.
• Previous experience of note taking would be beneficial but coaching and mentoring will be offered

Other information

The team are currently working in office/work from home, the arrangements are 2 days a week in the office. 

Closing date: 26th November 2024

Interview date to be confirmed as soon as possible following advert closing date.

Interview-type / process: In person

If you would like to have an informal conversation with the recruiting manager, please contact: [email protected]

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Resources cover a wide range of specialisms, including Human Resources, Finance, ICT and Business Operations. Our main focus is supporting the other directorates to provide the best possible service to our residents. To do that, we have to make sure we have the right people in the right roles across the organisation. From our finance teams, working strategically to ensure the best value from public money; to HR keeping our employees healthy and happy, each service is vital in making sure Buckinghamshire Council has what it needs to run effectively and efficiently.

As well as providing high quality services to other areas of the Council, you could also be helping us build on the revenue which comes from our external clients. If you are ambitious, customer-focussed and bursting with new ideas, we want to hear from you.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/