HR Operations Officer

Overview

Are you a detail-oriented professional looking to make a significant impact in a fast-paced environment? We are seeking a HR Operations Officer to help provide exceptional customer focused HR support to colleagues within services; processing and overseeing employee data on payroll.

If you thrive on challenges and are passionate about optimising processes, we want to hear from you!

This is fixed-term / secondment until end of October 2025. This may be extended based on Service needs.

About us

At Buckinghamshire Council, we are dedicated to delivering top-notch services and solutions to our customers. The Payroll Operations team is a small team of extremely friendly, supportive and accepting individuals from various backgrounds and interests. A work-life balance is highly important to us and we adopt a flexible approach as needed.

We collaborate as a team often, building relationships and proactively share ideas on how to improve our processes to make our day to day run smoothly. Adhering to deadlines means we are well organised and adaptable to various situations, each day is different and there is always something new to learn.

About the role

The role of a HR Operations Officer involves working as part of a busy team to provide effective payroll administration and clerical support to services.

You will be involved in a wide range of tasks required to ensure the service operates effectively and in line with published deadlines and Service Level Agreements.

This includes maintenance of personnel records, production of contracts of employment and payroll documents, liaising with multiple service areas, employees and the wider HR team.

Here is what Amber had to say -I enjoy working within the Payroll Operations Team because everyone within the team is supportive, we work collaboratively, and no question is ever a silly question. Each day brings new challenges, and we tackle these together.

The interesting thing about the role is that no day is the same and it involves diverse tasks like inputting and raising employee contracts one day, processing maternity and paternity leave the next and then delving into in depth queries thereafter.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

If you are a friendly professional with an eye for detail who would like to be part of a team that provides excellent administration services and would like to develop your Human Resources knowledge and career, please get in contact with us!

Previous administration and customer service skills, along with good communication and IT skills are essential to the role.

This is a fast-paced role so good planning and organisational skills are essential, with a proven ability to prioritise workloads and achieve deadlines.

Other information

For further information on this role please see the attached job summary.

The role is currently hybrid with 1-2 days in the Office each week, dependent on deadlines. You are welcome to work in the office more often if preferred.

Closing date: Thursday 5th June 2025

Interview date: To be confirmed

If you would like an informal conversation about this role please contact: [email protected]

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Resources cover a wide range of specialisms, including Human Resources, Finance, ICT and Business Operations. Our main focus is supporting the other directorates to provide the best possible service to our residents. To do that, we have to make sure we have the right people in the right roles across the organisation. From our finance teams, working strategically to ensure the best value from public money; to HR keeping our employees healthy and happy, each service is vital in making sure Buckinghamshire Council has what it needs to run effectively and efficiently.

As well as providing high quality services to other areas of the Council, you could also be helping us build on the revenue which comes from our external clients. If you are ambitious, customer-focussed and bursting with new ideas, we want to hear from you.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/