Domestic Abuse Caseworker

Overview

Are you passionate about making a real difference?

We are seeking a compassionate, proactive, and skilled Domestic Abuse Caseworker to join our Community Safety Team.

This role plays a crucial part in supporting victims and their children living in safe accommodation, in line with the Domestic Abuse Act 2021.

Contract: 12 month fixed term contract/secondment (covering maternity leave)

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

About the role

As a Domestic Abuse Caseworker, you will:

• Provide early engagement and triage support to victims of domestic abuse and their children.
• Deliver immediate risk management, safety planning, and safeguarding interventions.
• Offer person-centred advice, guidance, and signposting to specialist services.
• Work collaboratively with social workers, IDVAs, housing officers, and other professionals.
• Maintain accurate case records and contribute to safeguarding and risk management meetings.
• Support the development of referral pathways and contribute to service evaluation and improvement.

This is a dynamic, multi-agency role that requires sound judgment, strong communication skills, and a deep understanding of domestic abuse and safeguarding practices.

Mobile:
A ‘mobile’ role gives you the flexibility to schedule your own diary, so you can meet with colleagues and clients in a variety of locations. You’ll access digital folders and resources on your laptop and be able to use the network wherever you are based. Working from home will be common, as well as meeting your team in the office where necessary.

About you

We’re looking for someone who:

• Has substantial experience in domestic abuse, community safety, or related fields.
• Can engage effectively with individuals in crisis and build trust quickly.
• Has strong knowledge of safeguarding, risk assessment, and support planning.
• Understands safeguarding procedures and the statutory obligations of the Domestic Abuse Act.
• Possess excellent interpersonal and IT skills.
• Is confident working across agencies and managing sensitive information.
• Hold a relevant qualification (e.g., IDVA/ISVA or equivalent experience) and ideally a degree-level education.

Please refer to the job summary attached for full details about the role.

Other information

If you have any questions or would like to hear more about this role, please contact Steven Kensington at [email protected] or Nikky Rawlings at [email protected]

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

For further information on filtering please refer to Nacro guidance and the guidance published by the Ministry of Justice (see, in particular, the section titled ‘Exceptions Order’).

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

Our values

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:
• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/