Business Support Administrator

Overview

Buckinghamshire Adult Learning is part of the Education portfolio in Children Services, whose mission is: to provide inclusive learning opportunities that promote well-being and inspire people living or working in Buckinghamshire to achieve their potential.

The service is principally funded by the Department of Education (DfE)) and we are subject to inspection by OFSTED.

We currently have an opportunity within our Adult Learning team for an experienced Business Support Assistant to help our curriculum teams with administration and data recording. Completion of documentation, liaison with teams and as required contact with learners, to ensure the smooth running of our whole Tailored Learning programme

This post is integral in ensuring that full and complete information is collected, recorded and processed accurately and on time to meet the needs of the service and its funding bodies.

This role is 30 hours per week, and the salary advertised will be pro-rata'd. The location will be primarily based at Quarrendon Adult Learning Centre but travel to other centres may be required.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected– only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.

We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.

About the role

The main responsibilities and duties of the role require the post holder to:

• To assist managers in the Tailored Learning provision with day to day administrative and data tasks, recording data and escalating any issues to a senior member of staff in an appropriate and timely way.
• Undertake tasks as appropriate to assist with the expansion of the provision using social media and creating promotional material.
• Enter data accurately and in the correct format; monitoring attendance, updating data bases and websites.
• Use systems to obtain set reports (i.e. learner attendance, mandatory training), to provide accurate and relevant information managers.
• Co-operate with and support service colleagues with preparation of documents, reports and other materials to a clear brief and to defined standards and timescales using established formats and software.
• Make routine arrangements and bookings i.e. updating rooming diaries and liaise with Curriculum Coordinators.

Please see attached job description for further details.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements*.

About you

The successful applicant will need to:

• Be able to manage and produce accurate data reports as required.
• Have experience of working within a team.
• Possess demonstrable experience of accurately maintaining records and tracking information across various inhouse systems.
• Possess good IT skills
• Have the ability to work calmly and accurately under pressure
• Possess excellent interpersonal and customer service skills.
• Possess the ability to ensure all paperwork is completed accurately to comply with any audit requirements
• English and Maths qualifications at GCSE 9-4 (a-c) or equivalent Level 2 (or working towards)

Please see attached job description for full person specification.

Other information

If you would like to find out more about this role, please contact Shani Bragg [email protected]

Closing Date: Midnight on Wednesday 16th July 2025.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/