Operations Coordinator – Home Independence Team

Overview

Are you a confident and compassionate leader with a passion for delivering high-quality care services? We’re looking for an Operations Coordinator to join our Adult Social Care team, supporting the delivery of Home Independence Team services across Buckinghamshire.

This is a dynamic and rewarding role where you’ll lead teams, manage resources, and ensure services are safe, responsive, and person-centred. If you’re ready to make a real difference in people’s lives, we’d love to hear from you.

Please note this role will require supporting the out of hours “on-call”

Contract: Secondment/fixed term contract until 9th February 2026

About us

The Home Independence service supports individuals to regain their independence following illness, disability, or recent stay in hospital. We work with clients in their homes, identifying whether they now have difficulties with self-care or performing daily activities. We provide a goal-based assessment for each client and alongside them to support the achievement of their goals, using technology-enabled care devices and occupational therapy aids to enable them to achieve independence.

The team works closely with healthcare professionals, carers, clients and their families to develop suitable packages of support, designed to enhance client independence and meet their needs. We supply advice on specialist equipment options, monitor client progress and make necessary adjustments if required. If you enjoy working in a fast-paced environment alongside individuals who care about the wellbeing of our residents, the Home Independence team may be for you.

About the role

As Operations Coordinator, you will:

• Lead and manage staff across the Home Independence Team.
• Oversee and supervise Deputy Coordinators in the Home Independence Team.
• Coordinate referrals, reviews, and care planning, ensuring services meet client needs and quality standards.
• Manage operational resources, recruitment, induction, and HR processes.
• Ensure compliance with CQC and internal policies and monitor performance against agreed indicators.
• Promote independence and wellbeing, including supporting clients into employment where appropriate.
• Liaise with clients, families, and partner agencies to ensure effective support and resolution of complaints.
• Deliver and evaluate training, support team development, and contribute to service improvement.
• Participate in an on-call rota and support seven-day working where required.

You’ll be instrumental in ensuring services are proactive, personalised, and delivered in line with our Better Lives framework.

About you

You’ll bring:

• Substantial experience in adult social care or health services.
• Strong leadership and coordination skills, with the ability to manage staff and resources effectively.
• In-depth knowledge of relevant legislation, including the Care Act 2014 and Mental Capacity Act 2005.
• Excellent communication, planning, and problem-solving abilities.
• A recognised qualification in Social Work, Occupational Therapy, Nursing, or equivalent (e.g. Level 5 Leader in Adult Care).
• Commitment to multi-agency working and continuous professional development.

Please refer to the job summary attached for full details.

Other information

In person interviews will be arranged for Friday 12th September 2026.

The location base for this role is Aylesbury however this is a community role, so travel is required around the county. Therefore, you must have a full driving licence with access to a vehicle and be willing to travel county-wide as necessary.

If you have any questions or would like to hear more about these exciting roles, please contact Linzi Smailes at [email protected]

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

For further information on filtering please refer to Nacro guidance and the guidance published by the Ministry of Justice (see, in particular, the section titled ‘Exceptions Order’).

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining us, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

We know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/