Family Hub Worker

Overview

Could you be the face of Buckinghamshire’s Family Hub Offer? Are you solution focused, warm, dynamic, responsive, and love to work with people from all backgrounds?

We are looking for a Family Hub Support Worker based at Castlefield Family Centre in High Wycombe to join us.

This is a part time role working 18.5 hours per week.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.  

Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected– only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.

We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.

About the role

As a Family Hub Support Worker, you will be based in High Wycombe and work across 6 Family centres facilitating universal sessions and targeted groups for children, young people and families. You will also support duty at Mapledean Family Centre Plus which is open Monday – Friday, 9.00 am to 5.00 pm.

You will ensure the effective transition between universal and targeted services and be a welcoming face to families and professionals alike, providing advice and signposting to services within the Family Hub Network and local community.  

You will greet visitors that walk into family centres and provide direct support through information gathering and liaising with professionals to provide a holistic service to families, specific to their presenting need.

Buckinghamshire’s Family Hub Network is a partnership between professionals across all sectors working together to help families and residents to get the help they need - and to get it early - to improve their resilience and their family life.

Services within the family hub network are accessible in several ways, (for example, virtual, physical, via outreach services and community venues) and there is an active emphasis on openness, welcome, and whole family working.

Information can be found about each of these centres and the programme on offer on the Buckinghamshire Family Information Service website.

About you

This role is about working in centres to be able to meet and greet parents and families for advice or information, run universal sessions with themes identified through working with the community and liaise with and support professionals to provide a holistic service to families specific to their presenting need. You will be organized and pro-active to ensure family centres run efficiently and provide a welcoming face for Parents, families and professionals alike.

You should have experience of working with vulnerable children, young people and families in public, private or voluntary sector (such as Childcare, Health, Social Care, Youth Justice, Education, Youth Work or other relevant field) as well as a proven ability to work with partners from these services.

Please refer to the job description attached for further details.

Other information

If you would like to find out more about this role, please contact Jody Twycross at [email protected]

Closing Date: Sunday 21^st September 2025

Interviews: Thursday 2^nd October 2025

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

For further information on filtering please refer to Nacro guidance and the guidance published by the Ministry of Justice (see, in particular, the section titled ‘Exceptions Order’).

 

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Ensuring that children and young people in Buckinghamshire reach their potential is a primary focus within our Education service. It’s essential that we provide inclusive and life-long learning opportunities for all of our young people - so we look to raise standards, attainment and aspirations in a number of ways.

Our key priorities include: improving the quality and timeliness of Education, Health and Care Plans and the support families of children with SEND receive; reducing the number of exclusions both permanent and fixed term; and providing the children of Buckinghamshire with the highest quality education possible.

We aim to provide the right support, at the right time for families requiring non-statutory intervention, and provide sufficient, high quality early years and school places for children in Buckinghamshire. Despite Buckinghamshire having a higher percentage of good or outstanding Early Years providers and schools than national averages, we are not complacent.

We are keen to strengthen the services we deliver to provide the children of Buckinghamshire the highest quality education possible.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/