Adult Social Care Client Systems Trainer

Overview

We have an exciting opportunity for a full-time Adult Social Care Client Systems Trainer to join our dynamic Quality Standards and Performance team.

In this specialised trainer role, you will confidently support a diverse range of learners within Adult Social Care, focusing on both current and future client-based systems. You will advise, teach, and guide small groups in either a classroom or remote setting.

This position is crucial for providing support in social care. Successful candidates will be part of a positive and supportive service dedicated to raising standards and delivering high-quality services for the citizens of Buckinghamshire. You will collaborate effectively with colleagues to ensure that all digital case management recordings comply with both statutory and local requirements.

As a council and a team, we promote flexible working. While this role is full-time, 37 hours per week, we are open to considering applications from highly experienced candidates seeking more flexible hours.

Contract: 7 month secondment/fixed term contract opportunity

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

About the role

Are you passionate about training and committed to prioritising quality for your learners, employer, and team? If so, we want to hear from you!

We are seeking an individual who is dedicated to supporting and developing others. The successful candidates should expect to:

• Deliver social care System-related training and use various teaching methods to suit individual learners.
• Assess individual training needs during training events to ensure tailored delivery.
• Create documents, forms, correspondence and other training and learning materials as required.
• Collect, enter, process and analyse information and compile reports using systems.
• Quality check documents, materials and recommendations
• Design and review training programmes and modules
• Organise and develop/obtain training procedure manuals, guides and course materials
• Offer specific training programmes to help workers maintain or improve job skills.
• Attend meetings and seminars to obtain information for use in training programmes, or to inform management of ICT training programmes.
• Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors or customer representatives.
• Stay up to date with the latest developments in training.
• Research new technologies and methodologies in workplace learning and present this research.
• Foster close relationships with operational teams in Adult Social Care to understand their processes and reflect in the training courses we provide

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

You will need to demonstrate the following confidently and effectively:

• Level 2 qualification in English & Mathematics
• Relevant experience within this service area, with evidence of appropriate specialist knowledge
• Previous experience in teaching groups of individuals
• Understanding of Adult Social Care and the services provided
• Experience of using social care IT systems such LAS and ContrOCC
• Supporting improvements within the service area through recommending improvements in procedures/processes
• Previous involvement within a quality or continuous improvement programme, as part of service delivery
• Implement and deliver a defined programme/range of activities within a specified timescale
• Ability to assess, monitor and review individual learners and/or programmes to identify and improve their effectiveness
• Logical and systematic approach to tasks with close attention to detail.

Please see job summary attached for full details.

Other information

Ability to travel across the county for training delivery is essential.

Access to/use of a vehicle is desirable.

For further information please contact Nula O’Keeffe, Workforce Development and Training Manager at [email protected]

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

Our values

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/