Finance Assessment Officer

Overview

Are you passionate about making a difference in people’s lives while developing your career in finance? If so, we’re looking for Finance Assessment Officers to join our team. In this role, you’ll help maximise income for the Council by supporting service users through financial assessments, ensuring they receive the benefits and support they’re entitled to. If you thrive in a collaborative, customer-focused environment and want to contribute to the continuous improvement of our services, we’d love to hear from you.

We are looking for 2 financial officers, one to join the Residential Care Team and one to join the Community Care Team within the Finance Assessments.

Working in the Finance Assessments Team, we are responsible for assessing clients across Buckinghamshire to calculate their contribution towards the cost of their care and support. Made up of two teams working across Community and Residential Care, we are focussed on providing accurate financial information to our clients.

Working closely alongside colleagues in Finance, Social Care and Legal Services we have a varied workload that ranges from in person visits with clients to analysing financial information that covers the start to end of charging for care.

The successful applicant will join a close-knit team who pride themselves on their teamwork as they strive to deliver a high quality of service contributing towards the vision of helping people lead better lives.

About us

We are a forward-thinking local authority committed to delivering high-quality services to our residents. Our Finance team plays a crucial role in supporting vulnerable adults and their carers, working closely with colleagues across the Council to ensure financial processes run smoothly and efficiently. We value collaboration, innovation, and continuous learning, and we’re proud of our inclusive, supportive workplace culture. As part of our team, you’ll have access to training, generous benefits, and opportunities to grow your career.

About the role

As a Finance Assessment Officer, you will:

• Conduct financial assessments and re-assessments for residential and non-residential care services, collecting and verifying information on income, expenditure, and assets.
• Maintain accurate and comprehensive records, managing your caseload efficiently to meet key deadlines.
• Support service users in claiming their full entitlement to welfare benefits, providing clear information and guidance.
• Liaise with clients, families, and internal teams to resolve queries and ensure excellent customer service.
• Contribute to the development and implementation of policies and strategies focused on continuous improvement.
• Produce reports and statistical information as required, and assist with billing and invoicing processes.
• Uphold our values of professionalism, collaboration, and ambition in everything you do.

 For more information on the role please see the attached job summary.

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

The work of the team can be highly varied and fast-paced so we are looking for highly motivated individuals, that are able to manage competing priorities, ideally with experience in local government and have an appreciation for the nuances it can entail. Applicants must be able to look ahead and absorb new information quickly to see the bigger picture and anticipate implication across the complex spectrum of Council services and interests.

Other information

Closing date:  23/11/2025

Interview date: 01/12/2025

For further information on this role please see the attached job summary. If you would like to have an informal conversation with the recruiting manager, please contact: Chris Clements [email protected] or Iram Khan [email protected] for further information.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Resources cover a wide range of specialisms, including Human Resources, Finance, ICT and Business Operations. Our main focus is supporting the other directorates to provide the best possible service to our residents. To do that, we have to make sure we have the right people in the right roles across the organisation. From our finance teams, working strategically to ensure the best value from public money; to HR keeping our employees healthy and happy, each service is vital in making sure Buckinghamshire Council has what it needs to run effectively and efficiently.

As well as providing high quality services to other areas of the Council, you could also be helping us build on the revenue which comes from our external clients. If you are ambitious, customer-focussed and bursting with new ideas, we want to hear from you.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/