SEND Case Tracking Officer

Overview

Are you passionate about making a difference for children and young people with special educational needs and disabilities (SEND)? We’re looking for a SEND Case Tracking Officer to join our Children’s Services, Education Improvement and Transformation team. This is a fantastic opportunity to play a key role in improving outcomes for families by ensuring Education, Health and Care Needs Assessments (EHCNAs) progress smoothly and efficiently.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.

About the role

As a SEND Case Tracking Officer, you’ll be at the heart of our SEND service, overseeing and monitoring the progression of EHCNAs. Your responsibilities will include:

• Tracking and coordinating assessments to meet statutory timelines.
• Working closely with colleagues across education, health, and social care to identify and resolve delays.
• Maintaining accurate data and producing insightful reports to support strategic planning.
• Liaising with parents, carers, schools, and service providers to ensure effective communication.
• Using tools such as Excel, Power BI, Capita One, and SQL Reporting Services to analyse and present data.

About you

We’re looking for someone who is:

• Organised and detail-oriented, with excellent planning and time management skills.
• Experienced in managing complex data and producing high-quality reports.
• Skilled in building relationships and communicating effectively with a wide range of stakeholders.
• Proficient in ICT systems and confident using data analysis tools.
• Knowledgeable about SEND processes and legislation, with experience in coordinating multi-agency assessments.

You’ll hold a degree in Education, Health, Social Care, Psychology, or a related field, and ideally have experience in SEND case management.

Why Join Us? You’ll be part of a team that values being Proud, Ambitious, Collaborative, and Trustworthy, and you’ll have the opportunity to make a real impact on the lives of children and families.

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Other information

If you would like more information about this role, please contact Dionne Martin at [email protected]

Closing date: Midnight on Sunday 4th January 2026

Interview date: 14^th or 20^th January

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/