Policy and Reward Co-Ordinator

Overview

Are you passionate about making a real impact in HR? Join us as a Policy and Reward Co-ordinator and play a key role in shaping our people strategy. In this position, you’ll support the Reward and Policy Team by driving the job evaluation process, conducting insightful policy research, assisting with reward-related projects, delivering essential administrative support, and handling customer queries to ensure timely and accurate responses.

You’ll be at the heart of continuous improvement—identifying customer-focused solutions, championing digital and service delivery enhancements, and ensuring a positive experience for all our stakeholders. If you thrive on variety, innovation, and making a difference, we want to hear from you!

This is a permanent part time position, working 18.5 hours per week and the salary advertised will be pro-rata for part time. 

About us

We are a forward-thinking HR & OD team dedicated to delivering outstanding service and driving continuous improvement across our organisation. Our culture is built on adaptability, collaboration, and a passion for making a difference. We value creativity, data-driven decision-making, and the effective use of digital tools to support our people. Guided by our core values—Proud, Ambitious, Collaborative, and Trustworthy—we strive to set high standards, work together to achieve great outcomes, and always put our customers at the heart of what we do.

About the role

As a Policy and Reward Co‑ordinator, you’ll support our Reward & Policy team across job evaluation, policy research, reward projects and administrative delivery—contributing to a culture of continuous improvement and customer‑focused solutions.

Key responsibilities include:

• Job evaluation operations: Provide clear, relevant guidance on procedures and methodology; set up panels; distribute job summaries; set deadlines; and ensure evaluations are completed on time.
• Data & systems: Maintain job evaluation records and information (including ServiceNow and Content Server); collate, process and interpret data to produce meaningful insights; highlight issues needing investigation.
• Policy & reward support: Conduct HR research and analysis; assist with reward projects; manage and update HR policy pages on Bucks Net and Schools Web; promote employee benefit schemes through internal comms.
• Customer service & collaboration: Drive a customer‑centric ethos; take full ownership of assigned cases; work with HR & OD colleagues to provide technical advice and support within projects/processes; escalate complex issues appropriately and promptly.
• Continuous development: Take ownership of your professional development, wellbeing and resilience to meet evolving service needs; undertake other duties aligned to your skills and experience as required.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

To be successful in this role, you will need:

• Good understanding of HR processes, systems, policies, and procedures, alongside generalist HR experience.
• Strong ICT skills, including proficiency in Microsoft applications (Excel, Word, PowerPoint, Teams) and HR systems.
• Good written and verbal communication skills, with the ability to explain technical information clearly to non-specialists.
• Strong planning and organisational skills to manage priorities and meet deadlines effectively.
• Good level of numeracy and attention to detail, with the ability to analyse data and provide meaningful insights.

If you are adaptable, detail-oriented, and passionate about delivering high-quality HR policy and reward support, we would love to hear from you.

Other information

For further information on this role please see the attached job summary.

We are currently operating a hybrid working arrangement.

Interview date: week commencing 19^th January

Interview-type / process: In person

If you would like to have an informal conversation with the recruiting manager, please contact: [email protected]

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Resources cover a wide range of specialisms, including Human Resources, Finance, ICT and Business Operations. Our main focus is supporting the other directorates to provide the best possible service to our residents. To do that, we have to make sure we have the right people in the right roles across the organisation. From our finance teams, working strategically to ensure the best value from public money; to HR keeping our employees healthy and happy, each service is vital in making sure Buckinghamshire Council has what it needs to run effectively and efficiently.

As well as providing high quality services to other areas of the Council, you could also be helping us build on the revenue which comes from our external clients. If you are ambitious, customer-focussed and bursting with new ideas, we want to hear from you.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/