Crematoria Technician

Overview

We’re looking to recruit an enthusiastic and personable individual to join our team of Crematoria Technicians.  Working across Chilterns and Bierton Crematoria, on a rota basis, you’ll be making sure that every customer receives the highest standard of service at an emotionally charged time.

This is a varied and rewarding role working within our crematoria chapels and operating the cremators and associated equipment providing a dignified and professional cremation service.

About us

We are a small team based at Chilterns Crematorium, Amersham, and Bierton Crematorium, Aylesbury.  Our team are proud of the work we do and have an ambition to continue to be a leading crematoria of choice, providing high quality funeral and cremation services.

Our Service Mission is to ensure a tranquil and welcoming space for everyone in our community to access our services and providing a respectful and tailored experience with sensitivity and empathy, by professional and caring staff.

This is not your everyday job, working closely with Funeral Directors and officiants you’ll be providing an essential service to bereaved members of our communities to make their funeral experience the best it can be.

Career development is something we take seriously; we love nothing more than seeing our colleagues grow with us, with many members of the team progressing quickly as they gain more experience and responsibilities within their specialist areas.

We’re committed to building an exceptional crematoria team, utilising our team members’ talent, and making the most of what they have to offer. With a strong and supportive management team behind you, you’ll be encouraged to develop your skills in areas of interest to you and you’ll have access to further training within the crematoria industry.

About the role

As a Crematoria Technician, you’ll work as part of a dedicated and friendly team, to provide a high-quality service that is responsive to our customer needs. Your responsibilities will include:

• Undertaking a range of activities across the crematory, chapels and buildings, including the specialist operation of the cremators ensuring that cremations are completed in accordance with legal and service standards.
• Preparing the crematoria chapels for services, operating the chapel media systems, and other electronic equipment, ensuring that the correct music, visual tributes and webcasts are provided for each cremation service.
• Responding empathetically to the needs of mourners, assisting with funeral parties entering and leaving the chapels and respond to customer queries to resolve issues.
• Undertaking daily and routine maintenance of the cremators, and associated equipment, and assisting with health and safety maintenance checks to ensure the safety of mourners and other visitors to the site.

This varied role means you’ll work at both Chilterns and Bierton Crematoria, on a rota basis. We will supply uniform, PPE and training to ensure that you are equipped to provide a service to be proud of.

About you

• You hold, or are willing to obtain, a recognised certificate of competence in the operation and maintenance of cremation and ancillary equipment.
• You are customer‑focused with strong communication and interpersonal skills.
• You demonstrate good planning and organisational abilities to ensure cremations and chapel services run smoothly and to schedule.
• You have solid IT skills and can accurately operate chapel media systems in line with customer requirements.
• You have experience in the safe operation, maintenance and security of specialised equipment, ideally relevant to this role.
• You possess good literacy and numeracy skills and can maintain accurate records and produce clear reports.
• You have knowledge of the cremation industry and its statutory requirements.
• You are willing to share your skills and support the development of others through coaching or mentoring.

Other information

For further information on this role please see the attached job summary.

This role is site based, working at both Chilterns Crematorium, Amersham, and Bierton Crematorium, Aylesbury as part of a team of Crematoria Technicians.  It is offered on a full-time basis, 37 hours per week, early/late and weekend working on a rota basis.

Interview-type / process: In person at Chilterns Crematorium, Amersham

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day. 

This directorate includes a wide range of services, including:

• collecting and disposing of waste and recycling
• maintaining our roads and Rights of Way network and parking
• ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers
• managing Country Parks
• leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy
• Licensing, Environmental Health and Trading Standards
• Cemeteries and Crematoria

The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. 

We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that’s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/