MASH Access Officer

Overview

Do you want to play a vital role in safeguarding children and young people?
We’re looking for a MASH Access Officer to join our Multi‑Agency Safeguarding Hub (MASH), supporting the smooth flow of information that helps professionals make the right decisions at the right time.

This is a rewarding opportunity for someone who enjoys administrative work with purpose, thrives in a busy environment and wants to make a real difference behind the scenes.

This is a fixed term/secondment position until March 2027.

Take a look at our Children's Social Care Candidate Pack to learn more about working in Children's Services at Buckinghamshire Council.

About us

Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected– only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.

 

About the role

As a MASH Access Officer, you’ll provide high‑quality administrative and clerical support to a multi‑agency team, helping to ensure that information relating to children and families is handled accurately, promptly and sensitively.

Key aspects of the role include:

• Managing and triaging incoming enquiries and referrals
• Creating, maintaining and quality‑checking records on internal IT systems
• Liaising with professionals, partner agencies and the public
• Supporting safeguarding processes through accurate data management and information gathering

You’ll work closely with colleagues, contribute to team learning and play a trusted role within a fast‑paced safeguarding environment.

About you

You’ll be organised, reliable and confident, with a professional and compassionate approach to handling sensitive information.

We’re looking for someone who:

• Has experience in an office or administrative role
• Is comfortable using IT systems and managing detailed data
• Communicates clearly and confidently with a wide range of people
• Works well as part of a team and takes pride in doing things right

Most importantly, you’ll share our values and be motivated by work that genuinely supports children, families and communities.

Other information

If you would like to find out more about this role, please contact Louise Collins at [email protected]

Closing date: Midnight on Tuesday 19th May

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/