Waste Prevention Support Officer
Location: Aylesbury
Overview
Passionate about reducing our impact on the environment and helping others do the same? An exciting new opportunity has arisen in our team for a permanent Waste Prevention Support Officer.
Working alongside a range of internal and external stakeholders, you'll contribute to the design and development of waste prevention communications. You'll also provide professional advice on waste services and promote positive waste prevention behaviour change in customers through face-to-face engagement, events, activities and online content creation.
We welcome applicants who are passionate about behaviour change, waste prevention and recycling to deliver proactive and innovative waste prevention projects.
About us
The role sits within the Strategic Waste Management and Enforcement service. The team works collaboratively to undertake procurement of new service contracts, lead and deliver waste capital schemes, policy strategy reviews, behaviour change campaigns, manage a number of multi-million-pound waste contracts (energy from waste, household recycling centres) as well as deliver new waste infrastructure projects.
Within the team, we cover enforcement of fly-tipping, unlawful encampments and traveller communities. Collectively the team cover a wide range of work from enforcement to contract management, procurements, communications, behaviour change projects and front-facing customer service. Working within the wider team means there are plenty of opportunities for learning and development in both a formal and informal capacity.
The team environment is fast-paced, dynamic and supportive. We invest in our people, ‘growing our own’ so there are excellent opportunities for career progression. The Team are friendly, approachable and always up for the next challenge!
About the role
In this varied and customer-focused role, you will be at the forefront of supporting Buckinghamshire residents to make informed and sustainable choices about their waste and recycling. Providing clear, professional advice and guidance, you will help residents understand the full range of services and facilities available, ensuring their needs are met effectively. You will handle and resolve enquiries and complaints with confidence and diplomacy, escalating more complex issues when needed, while maintaining a strong commitment to safety, data security and service standards.
Alongside your frontline work, you will play an important role in supporting service delivery and continuous improvement. This includes maintaining accurate records and producing reports, contributing to communications and engagement activities, and helping to design and deliver learning or promotional initiatives. You will support small projects, monitor performance and budgets within your area, and work collaboratively with colleagues, partners and volunteers.
For full details of the requirements for this role please see the attached job summary.
About you
- Experience of working in a customer-facing role, including direct engagement with the public
- Knowledge of, or interest in, waste prevention, recycling and sustainability
- Strong planning and organisational skills, with the ability to prioritise workloads and meet deadlines
- Experience of supporting or delivering events, activities or engagement initiatives
- Good ICT skills, including Microsoft Word, PowerPoint, Excel and social media platforms
- Experience of working collaboratively as part of a team to achieve service outcomes and targets
- Ability to use initiative and contribute to the development of materials, content or activities
Please note that access to your own vehicle is an essential requirement for the role as there will be a need to travel across the county to various sites. Occasional weekend and out-of-hours work may be required.
Other information
Closing date: Thursday 18th June 2026
For an informal discussion about the role please contact Rosie Fitt, Waste Prevention Team Leader via email: [email protected]
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- All unspent cautions and/or unspent convictions
For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro
We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.
Our values
We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.
By joining Buckinghamshire Council, you can expect:
- a fair and inclusive culture
- the chance to really make a difference to those around you
- health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
- a unified voice through our Employee Representative Group
- ongoing support, and the opportunity to develop and progress in your career with us
- opportunities to take part in fun activities such as fundraising and social events
About the Service Area
Our Communities directorate work across the county to deliver a number of the key customer facing services that our residents, businesses and visitors rely on every day. This includes collecting and disposing of waste, maintaining highways and managing country parks, leisure facilities, museums, theatres and libraries, as well as developing our cultural strategy. The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture.
We are looking for enthusiastic, ambitious and committed individuals to join our team and help make Buckinghamshire a great place to live, work and visit. This is an exciting time for us, as we bring together many of the place based services that have previously been run by different authorities. We manage services through a combination of direct delivery, contract management and commissioning, as well as through our key partnerships. As part of the function, you will join us on our journey of continuous improvement. Whether that’s through developing strategies and ways of working, or delivering services on the ground – every person in Communities is a valued member of the team.
We recognise and reward you
Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme and the opportunity to gain membership to Costco. We have discounted gym memberships, Travel discounts with Arriva and Chiltern Railways and much more.
https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/
