Business Support Administrator (RR)

Overview

Are you organised, proactive, and enjoy supporting teams to deliver their best work?

We have an exciting opportunity for a Business Support Administrator to join our Corporate Business Support team. This role plays a vital part in supporting key programmes and ensuring that day-to-day activity runs smoothly and efficiently.

If you enjoy a varied role and take pride in providing high-quality administrative support, this could be the perfect opportunity for you.

About us

Buckinghamshire Council is committed to delivering high-quality, efficient services that make a real difference to residents. Our teams are collaborative, supportive, and focused on continuous improvement.

You will be joining a team that plays a key role in supporting important programmes that help shape and improve services across the Council.

About the role

In this position, you will provide a wide range of administrative and coordination support to programme and project teams. You will help reduce administrative pressures on delivery colleagues, enabling them to focus on achieving key outcomes.

Your responsibilities will include:

• Setting up and coordinating meetings for projects and programmes
• Recording actions and key decisions, ensuring accurate tracking and follow-up
• Supporting the production and formatting of board papers and documentation
• Managing shared mailboxes and responding to queries or directing them appropriately
• Assisting with financial processes, including invoice administration
• Supporting the delivery of workshops, including preparing materials and logistics

This role is key to ensuring the smooth and consistent operation of programmes that support organisational change, including Medium Term Financial Plan (MTFP) savings, demand management, and wider service improvement priorities across the Council.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

 

About you

We are looking for someone who:

• Is well organised with strong administrative skills
• Has experience supporting meetings, including note taking or minute taking
• Can manage multiple tasks and prioritise effectively
• Has good communication skills and attention to detail
• Is confident working with a range of colleagues and stakeholders
• Takes a proactive and flexible approach to their work

Experience of working in an administrative or business support role is essential. Experience within a local authority or supporting programmes/projects would be beneficial but not essential.

Other information

Please see the attached job summary for further information on this role and person specification.

This role offers flexible and hybrid working, with a combination of office-based and home working depending on service needs.

Closing date: 28th June 2026

Interviews: TBC

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Service Area

Our Business Operations service is responsible for delivering high-quality, cost-effective business enablement services with a focused approach to customer experience, access channels and service delivery.

 We deliver expert advice and guidance on the design and implementation of customer improvement projects and provide access to information, advice and support from a wide range of services through face-to-face contact and self-service internet-based transactions through our Council Access Points.

 Business Operations works across a range of services provided by the council. We offer bespoke solutions to front-line services with an efficient, value-for-money business process administration and project support service. The strength of the team is its knowledge of the key support services required to ensure a smooth running of services being provided by the different Business Units.

 Our Customer Service Centre is the front door for our residents, and we aim to deliver a professional, helpful and high-quality service. We pride ourselves on being resilient and adaptable to change, whilst understanding the processes, policies and values held by the council.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/