Operations Deputy Coordinator - Home Independence

Overview

Are you a passionate and experienced social care professional looking for your next leadership opportunity? Do you want to play a key role in helping people maintain their independence and live well at home?

As an Operations Deputy Coordinator within the Home Independence Team, you will support the delivery of high-quality, person-centred services across Adult Social Care. Working closely with the Operations Coordinator, you will help lead a dedicated team, ensure excellent service standards, and make a meaningful difference to the lives of residents every day.

About us

The Home Independence Service supports individuals to regain their independence following illness, disability, or a recent stay in hospital.

We work with people in their own homes, identifying any difficulties they may have with self-care or daily living activities. Through goal-based assessments, we work alongside individuals to help them achieve greater independence, utilising technology-enabled care and occupational therapy equipment where appropriate.

Our teams work closely with healthcare professionals, carers, residents and their families to develop tailored support arrangements that enhance independence and meet individual needs. We provide advice on specialist equipment, monitor progress, and make adjustments to support as required.

If you enjoy working in a fast-paced environment alongside colleagues who are passionate about improving outcomes for residents, the Home Independence Team could be the perfect fit for you.

About the role

This is a rewarding and varied leadership role within Adult Social Care, where no two days are the same. You will be responsible for supporting the operational management of the Home Independence Team, helping to ensure services are safe, responsive, effective and focused on achieving positive outcomes for residents.

Working alongside the Operations Coordinator, you will oversee day-to-day service delivery, coordinate resources, support staff development, and help ensure people receive the right level of care and support at the right time. You will play a vital role in promoting independence, improving wellbeing, and ensuring services are delivered in line with regulatory standards and best practice.

This role offers a fantastic opportunity to combine operational leadership with frontline service improvement. You will work collaboratively with colleagues across health and social care, contribute to service performance, and support continuous improvement initiatives that enhance the experience of both residents and staff.

Key responsibilities include:

• Supporting the leadership and management of the Home Independence Team
• Deputising for the Operations Coordinator when required
• Coordinating staffing resources, workloads, equipment and service delivery
• Supporting recruitment, induction, development and people management activities
• Reviewing and updating care plans to ensure support remains appropriate and effective
• Ensuring services are safe, responsive, risk-assessed and focused on individual needs
• Monitoring quality standards, audits and compliance with CQC requirements
• Supporting the triage of referrals and allocation of urgent reviews
• Building effective relationships with health, social care and community partners
• Delivering training, coaching and development opportunities for staff
• Contributing to service performance reporting and continuous improvement
• Participating in on-call, weekend and out-of-hours rota arrangements as required

Please refer to the Job Description for a full list of duties and responsibilities

About you

We are looking for an experienced, motivated and compassionate professional who is passionate about delivering outstanding support to people within their communities. You will be a confident leader who can inspire and support others, while ensuring high standards of care, safety and service delivery are maintained.

You will be highly organised, solutions-focused and comfortable working in a fast-paced environment where priorities can change quickly. Strong communication and interpersonal skills are essential, as you will be working closely with residents, families, colleagues and partner organisations to achieve the best possible outcomes.

To be successful in this role, you will bring:

• Significant experience within Adult Social Care, Health, or a closely related service area
• Strong knowledge of adult social care legislation, policy and best practice
• Understanding of the Care Act 2014, Mental Capacity Act 2005 and their application in practice
• Experience of assessing, reviewing and planning support for individuals with a range of needs
• Proven ability to supervise, support and develop staff
• Strong planning, organisational and workload management skills
• Excellent communication, report writing and record-keeping abilities
• Experience of partnership working across health and social care settings
• Confidence using ICT systems and Microsoft Office applications
• A commitment to continuous professional development and delivering excellent services

You will also hold a relevant professional qualification, such as a recognised Social Work, Occupational Therapy, Nursing or Allied Health Professional qualification, or a Level 5 Leader in Adult Care qualification (or equivalent). You should be able to travel across the county as required and be willing to participate in on-call and seven-day service arrangements. Enhanced DBS clearance is required for this post.

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Why Join Us?

This is an opportunity to join a supportive team that is committed to helping people maintain their independence, achieve the outcomes that matter most to them, and live fulfilling lives within their communities. You'll have the chance to develop your leadership skills, contribute to service improvement, and make a genuine impact on residents across the county.

Please see job summary attached for full details.

Other information

For more information about this role, please contact Linzi Smailes at: [email protected] for an informal discussion.

Closing date: 24/9/2026

Interview Date: interviews will take place week commencing

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

For further information on filtering please refer to Nacro guidance and the guidance published by the Ministry of Justice (see, in particular, the section titled ‘Exceptions Order’).

 

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining us, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

We know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/