Waste Services Technical Coordinator

Overview

We are seeking an experienced and motivated Waste Services Technical Coordinator to lead and support transformational improvement activity across North Waste Services, helping to shape the future of waste collection and street cleansing services across Buckinghamshire.

This is a varied and influential role at the heart of service delivery, where technical expertise, data insight and innovation come together to drive operational excellence. You will play a key role in ensuring services remain compliant with an evolving legislative landscape, whilst supporting the delivery of service improvements, digital transformation and performance optimisation initiatives.

Working closely with senior managers, operational teams, contractors, developers and external partners, you will provide specialist technical leadership across waste systems, performance reporting, legislation, planning applications and service communications. This is an exciting opportunity to make a significant contribution to the delivery of efficient, compliant and customer-focused frontline services.

About us

Our Communities directorate work across the county to deliver a number of the key customer facing services that our residents, businesses and visitors rely on every day. This includes collecting and disposing of waste, maintaining highways and managing country parks, leisure facilities and libraries. The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture.

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

 

About the role

As Waste Services Technical Coordinator, you will lead and support a range of technical, operational and transformation projects that help improve the performance, efficiency and compliance of the Council's Waste Collection and Street Cleansing Services.

Acting as the technical lead for our Waste Management System (Bartec) and associated customer management systems, you will ensure critical operational data remains accurate, accessible and aligned to business needs. You will drive improvements in reporting, performance management and system capability, enabling data-driven decision making across the service.

You will play a pivotal role in identifying operational improvement opportunities, delivering technical projects, managing specialist waste software and supporting future service developments. You will also provide expert advice on waste legislation, policy changes and emerging industry developments, ensuring the service remains compliant and prepared for future challenges.

Working across a diverse stakeholder network, you will collaborate with frontline teams, senior leaders, elected members, developers, suppliers and regulatory bodies, helping to translate complex technical information into practical solutions that deliver measurable service improvements. 

In this role, you will:

• Lead and deliver technical and service improvement projects from inception through to successful implementation.
• Manage and develop the Waste Management System (Bartec), ensuring system integrity, reporting accuracy and operational effectiveness.
• Lead the procurement, implementation and management of waste management systems, optimisation software and technical services.
• Develop and maintain high-quality performance reporting, dashboards and KPI frameworks to support service improvement.
• Analyse complex operational data to identify trends, risks and opportunities that improve operational efficiency.
• Support and develop systems knowledge and reporting capability across the Waste Services team.
• Manage operational mobile technology, software deployment, hardware inventories and user training for frontline staff.
• Act as the service's lead technical advisor on waste legislation, national policy and upcoming regulatory change.
• Produce business cases, reports and recommendations to support strategic decision-making.
• Ensure compliance with statutory information requests, complaints processes and member enquiries.
• Lead and support communications and engagement activities across North Waste Services.
• Review planning applications and provide specialist advice to developers on waste storage and collection requirements.
• Lead the management and development of the subscription-based garden waste service.
• Coordinate and support the delivery of road and site risk assessment training.
• Build strong relationships with internal and external stakeholders, helping drive collaboration and continuous improvement.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

You are an experienced technical professional with a strong background in waste management, environmental services, service improvement or a related discipline. You have a proven ability to manage complex systems, analyse performance data and deliver projects that improve operational efficiency and customer outcomes.

You possess a detailed understanding of waste legislation, industry best practice and emerging developments affecting local authority waste services. You are comfortable interpreting complex information and translating it into practical solutions, business cases and improvement plans.

You have excellent analytical and reporting skills, with experience of performance management tools such as Power BI, Excel, GIS and specialist operational systems. Ideally, you will have experience managing waste management software such as Bartec and using data to drive service improvements and inform strategic decision-making.

A confident communicator, you can build positive relationships with colleagues, elected members, contractors, suppliers, developers and external agencies. You are equally comfortable supporting frontline operational teams as you are presenting recommendations to senior managers.

You are organised, proactive and solution-focused, with strong project management skills and the ability to manage competing priorities while maintaining attention to detail.

Educated to degree level in an environmental discipline, or holding a relevant waste or recycling qualification, you will bring a passion for improving services, embracing innovation and delivering meaningful outcomes for residents and communities. A project management qualification such as PRINCE2 would be advantageous.

This is a high-impact role within North Waste and Street Scene Services where you will help shape how services evolve to meet future environmental, operational and legislative challenges. No two days will be the same. From delivering technical projects and managing specialist systems to influencing strategic decisions and supporting frontline operations, you will thrive in a dynamic and rewarding environment.

Other information

For an informal discussion about this opportunity, please contact Claire Secord, Deputy Head of North Waste and Street Scene Services ([email protected]).

Closing date: Sunday 4th October 2026

Interview date: tbc

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Our Communities directorate works across the county to deliver a number of the key customer-facing services that our residents, businesses and visitors rely on every day. 

This directorate includes a wide range of services, including:

• collecting and disposing of waste and recycling
• maintaining our roads and Rights of Way network and parking
• ensuring the delivery of school transport, and supporting sustainable travel including public bus services and School Crossing Patrollers
• managing Country Parks
• leisure facilities, museums, theatres and libraries, as well as developing our Cultural Strategy
• Licensing, Environmental Health and Trading Standards
• Cemeteries and Crematoria

The customer is central to how we develop and deliver all of these services, which help promote our rich and vibrant culture and special environment. 

We are looking for enthusiastic, ambitious and committed individuals to join our team and help us to continue to make Buckinghamshire a great place to live, work and visit. This is an exciting time for us as we bring together the services previously run by five separate councils before Buckinghamshire Council was created. Whilst making major changes to contracts affecting residents across Bucks, we continue to focus on delivering great customer service. You will join us on our journey of continuous improvement - whether that’s through developing strategies and ways of working or delivering services on the ground, every person in Communities is a valued member of the team.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/