Senior Manager Personal Assistant

Overview

At Buckinghamshire Council, we're committed to delivering excellent services for our residents, communities and businesses. We're looking for an experienced, highly organised and proactive Senior Manager Personal Assistant to join our Corporate Business Support team.

This is a varied and rewarding role providing dedicated support to senior leaders across the Council. You'll play a crucial part in ensuring our senior management teams operate effectively, managing competing priorities, coordinating complex activities and building strong relationships with colleagues and stakeholders.

If you thrive in a fast-paced environment, enjoy working independently, and take pride in delivering a professional and confidential service, we'd love to hear from you

About us

The Specialist Support Office is a busy, collaborative team providing high-quality business support to senior managers across Buckinghamshire Council. We offer dedicated support to Service Directors and flexible assistance to projects and wider teams, using available tools to keep pace with evolving ways of working and organisational demands.

We are a supportive and adaptable team who work together, share knowledge and provide resilient cover to ensure our customers receive a professional and responsive service. It is a varied environment where no two days are quite the same, with opportunities to work with colleagues across different services and develop a broad understanding of the organisation.

About the role

As a Senior Manager Personal Assistant, you will provide high-quality executive and administrative support within a centralised specialist support team. Acting as a key point of contact, you'll help senior leaders manage their workloads efficiently while ensuring the smooth coordination of meetings, communications and business activities.

Key responsibilities will include:

• Providing dedicated support to senior managers across the Council.
• Managing complex diaries, appointments and travel arrangements.
• Organising and supporting meetings, including preparing agendas, taking minutes and monitoring follow-up actions.
• Producing professional correspondence, reports, presentations and briefing materials.
• Building and maintaining effective relationships with internal and external stakeholders.
• Acting as a central point of contact, coordinating enquiries and resolving issues where appropriate.
• Supporting the delivery of projects and time-sensitive pieces of work.
• Handling complaints, compliments and enquiries with professionalism and discretion
• Undertaking financial processing activities in line with Council procedures.
• Maintaining accurate records, databases and electronic filing systems.
• Providing support and cover for colleagues across the wider team when required.

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

 

About you

We're looking for someone with exceptional organisational skills, excellent attention to detail and the ability to work confidently with senior stakeholders.

You will bring:

• Significant experience in providing executive, personal assistant or senior administrative support.
• Outstanding written and verbal communication
• Strong interpersonal skills with the ability to build effective working
• Excellent organisational and time management skills, with the ability to prioritise competing demands and meet deadlines.
• Experience managing sensitive and confidential information
• Strong IT skills, including Microsoft Word, Excel, PowerPoint and other business
• Experience maintaining databases, electronic records and document management
• The ability to work independently, use initiative and make sound
• A collaborative approach and willingness to support colleagues across
• Experience working on projects and delivering work to tight
• Educated to NVQ Level 4, HND, BTEC or equivalent experience
  
  

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Other information

For more information about this role, please contact Louise Kellett at [email protected] for an informal discussion.

Closing date: 16^th October 2026

Interview Date: 21^st/22^nd October 2026

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Service Area

Our Business Operations service is responsible for delivering high-quality, cost-effective business enablement services with a focused approach to customer experience, access channels and service delivery.

 We deliver expert advice and guidance on the design and implementation of customer improvement projects and provide access to information, advice and support from a wide range of services through face-to-face contact and self-service internet-based transactions through our Council Access Points.

 Business Operations works across a range of services provided by the council. We offer bespoke solutions to front-line services with an efficient, value-for-money business process administration and project support service. The strength of the team is its knowledge of the key support services required to ensure a smooth running of services being provided by the different Business Units.

 Our Customer Service Centre is the front door for our residents, and we aim to deliver a professional, helpful and high-quality service. We pride ourselves on being resilient and adaptable to change, whilst understanding the processes, policies and values held by the council.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/