Brokerage and Placements Support Officer

Overview

Are you passionate about making a real difference in people's lives? Do you enjoy finding solutions, building relationships, and working in a role where every day brings new challenges and opportunities to help others?

We're looking for a Brokerage and Placement Support Officer to join our dedicated team. In this rewarding role, you'll help source and arrange high-quality care and support services for individuals across the community, ensuring they receive the right care, at the right time, and at the right price. You'll play a vital role in helping some of our most vulnerable residents access the support they need to live safe, fulfilling lives.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

About the role

As a Brokerage and Placement Support Officer, you'll be at the heart of the care purchasing process, working closely with care providers, social care professionals, healthcare colleagues and partner organisations to identify and secure the best possible care solutions for individuals. Whether arranging residential care, supported living, home care, day services, or nursing placements, your work will have a direct impact on people's wellbeing and outcomes.

This is a fast-paced and highly rewarding role where no two days are the same. You'll balance competing priorities, respond to urgent placement requests, negotiate with providers and ensure care arrangements offer both quality and value for money. You'll develop strong knowledge of the local care market and build positive relationships with suppliers, helping to shape solutions that meet individual needs, while supporting wider service objectives. Alongside your day-to-day responsibilities, you'll contribute to service improvements and help identify opportunities to strengthen the support available across the county.

Some of your key responsibilities will include:

• Sourcing high-quality care and support services tailored to individual needs.
• Building positive relationships with care providers and negotiating placements.
• Working closely with social workers, healthcare professionals and partner organisations.
• Maintaining accurate records and ensuring purchasing processes are completed efficiently and compliantly.

For a full overview of the responsibilities and duties associated with this role, please refer to the Job Description.

Any-Desk:

As an ‘any-desk’ worker, you’ll need a desk, screen a keyboard to get your job done. You’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

We're looking for someone who is organised, compassionate and solution-focused, with a genuine commitment to improving outcomes for people who need care and support. You'll be confident communicating with a wide range of people, able to build strong working relationships and comfortable working in a busy environment where priorities can change quickly. A positive attitude, strong attention to detail and the ability to think creatively when finding solutions will help you thrive in this role.

You'll ideally have knowledge of the health and social care sector, the different types of care available and experience working with suppliers, customers, or stakeholders to achieve positive outcomes. Strong organisational, negotiation and communication skills are essential, along with the ability to maintain accurate records and manage competing demands effectively. You'll be comfortable using Microsoft Office applications and other systems to support your work and will have a good understanding of delivering excellent customer service.

Applicants should be educated to A Level, HNC standard or equivalent and will bring a commitment to continuous learning and professional development. Most importantly, you'll be passionate about making a difference, working collaboratively with others, and ensuring individuals receive the high-quality support they deserve. For full details of the essential and desirable criteria, please refer to the Job Description.

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Other information

For more information about this role, please contact Marie Robinson-Lewis at [email protected] or Toby Bishop [email protected] for an informal discussion.

Internal Closing date: 8th November 2026

Interview Date: week commencing the 16^th November 2026

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions

For further information on filtering please refer to Nacro guidance and the guidance published by the Ministry of Justice (see, in particular, the section titled ‘Exceptions Order’).

Our values

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/