Talent Resourcing Co-Ordinator

Overview

Join our friendly, supportive, fast-paced team to support our candidates' recruitment journey. As a Talent Resourcing Officer, you’ll play a key role in supporting attraction, recruitment and retention, building strong relationships with stakeholders and delivering excellent customer service. You’ll bring practical experience in HR, recruitment and Service Now onboarding, alongside knowledge of recruitment-related employment legislation. Using your communication skills, you’ll make technical information clear and accessible. Your strong ICT skills—including standard packages, SAP and Service Now—will help you work confidently across our systems, while your analytical, investigative and research skills will support accurate reporting and effective management of timescales. If you enjoy connecting with people and combining customer service with a well-organised, analytical approach, this role could be your next step.

This role offers so much more than recruitment administration. It's a fantastic opportunity to develop new skills, work closely with a wide range of stakeholders, and contribute to meaningful recruitment projects. If you're looking for a role where you can grow professionally while helping people find rewarding careers, this is it. - Daanyaal - Talent Resourcing Coordinator

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

About the role

There’s scope to make a difference beyond everyday recruitment support. You’ll identify improvements and support, helping to enhance the customer experience, make better use of automation and improve service delivery.

As a first point of contact for candidate recruitment queries, you’ll manage the team’s Service Now cases, keeping responses timely and ensuring cases are resolved and closed within agreed service levels. You’ll give managers, services and candidates clear guidance on recruitment processes, safeguarding standards and contractual requirements.

 You’ll help new starters take their next step with confidence, leading on the collation of pre-employment documentation. You’ll also support Talent Resourcing Leads and hiring managers through the recruitment process, preparing application packs and arranging interviews.

Your insight will help shape how we work. By analysing Service Now call data, you’ll identify training needs and opportunities to make guidance and processes clearer. You’ll support the Talent Resourcing Lead to monitor performance and report on KPIs, producing regular and ad hoc reports on measures such as vacant posts and time to hire.

 As the service evolves, you’ll take ownership of your professional development, wellbeing and resilience, adapting your skills to changing needs. You’ll also contribute to other duties that match your skills, experience and knowledge.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

Do you enjoy helping people take the next step in their career? You’ll bring practical experience in HR, recruitment or business support, together with knowledge and experience of Service Now onboarding processes and right-to-work checks. Your understanding of recruitment-related employment legislation will help you provide clear, informed support.

You’ll build great relationships and make every interaction count. With strong interpersonal skills and excellent written and verbal communication, you’ll engage stakeholders, make specialist information easy to understand and deliver excellent customer service. You’ll be comfortable offering constructive challenge to managers and following up on outstanding issues to keep things moving.

Organised and proactive, you’ll enjoy turning a busy workload into clear priorities, co-ordinating tasks, monitoring and evaluating progress, and delivering reports and other outputs on time. You’ll use your initiative and judgement to investigate problems, assess risks and recommend action, working independently within your area of knowledge and knowing when to escalate. You’ll also spot opportunities to improve processes and share changes and learning with others.

You’ll bring an enquiring mind and a careful eye for detail, combining strong analytical, investigative and research skills with confidence in numbers and data. Whether recording, analysing, interpreting or manipulating information, accuracy will be central to your approach. Your excellent office IT skills will include Word and advanced Excel, alongside confidence using standard packages and specialist systems such as SAP.

Other information

Interview via MS TEAMS - 19th November 2026

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

Our values

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/