Pensions Officer

Overview

Are you detail-driven, customer-focused, and ready to build or grow your career in pensions?

We’re looking for a Pensions Officer to join our team, supporting the administration of the Local Government Pension Scheme (LGPS). This is a fantastic opportunity to develop your expertise in a structured, supportive environment with clear progression from entry-level through to advanced technical responsibilities.

Whether you’re starting out or already experienced in pensions administration, you’ll play a key role in delivering an efficient, accurate, and high-quality service to our members and stakeholders.

About us

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally. 

About the role

As a Pensions Officer, you’ll support the delivery of a comprehensive LGPS administration service, working closely with Senior Pensions Officers and colleagues across the organisation.

Your responsibilities will grow with your experience, but will include:

• Administering all aspects of LGPS benefits, including retirements, leavers, transfers, and pension estimates
• Maintaining accurate member records and liaising with employers to resolve discrepancies
• Calculating pension benefits, from basic to complex cases depending on your grade
• Responding to enquiries from scheme members, employers, and financial advisors
• Supporting (and at higher levels, leading) project work and continuous improvement initiatives
• Keeping up to date with LGPS regulations, guidance, and best practice
• Contributing to team development, including mentoring or training colleagues at more senior levels
• At higher grades, you’ll take ownership of complex cases, support quality assurance processes, and help shape the development of colleagues and service improvements

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements.

About you

We’re looking for someone who is organised, accurate, methodical and passionate about delivering excellent service. You’ll thrive in a collaborative team and be motivated to develop professionally.

Skills and experience:

• Strong numerical skills and attention to detail

• Excellent communication skills, with the ability to explain technical information clearly
• Good organisational skills and the ability to prioritise workloads and meet deadlines
• Experience working in a service-driven, target-focused environment
• Confidence using Microsoft applications and specialist systems (e.g. pensions software such as Altair is a plus)
  
  

Depending on the level you join us at, you may also have:

• Experience in LGPS or pensions administration
• Knowledge of relevant regulations, policies, and procedures
• Experience handling complex calculations or technical queries
• A relevant qualification (or working towards one)

Please refer to the job summary attached for full details about the role.

Other information

 

If you would like to find out more about this role, please contact Liz Hughes at: [email protected]

Closing date –  Thursday 19 November 2026. 

Interview date: Thursday 26 November 2026

This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent cautions and/or unspent convictions

For further information on how long it takes for cautions and convictions cautions to become spent, please refer to our guide on the Rehabilitation of Offenders Act 1974 (updated 2023) | Nacro

We understand that candidates may use AI tools to assist with their applications. While we welcome innovation, we expect all submissions to reflect your own experience, skills, and achievements accurately. Please ensure your application is truthful and demonstrates your personal capabilities, as this will be assessed during the selection process.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Our values and culture

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

About the Business Unit

Resources cover a wide range of specialisms, including Human Resources, Finance, ICT and Business Operations. Our main focus is supporting the other directorates to provide the best possible service to our residents. To do that, we have to make sure we have the right people in the right roles across the organisation. From our finance teams, working strategically to ensure the best value from public money; to HR keeping our employees healthy and happy, each service is vital in making sure Buckinghamshire Council has what it needs to run effectively and efficiently.

As well as providing high quality services to other areas of the Council, you could also be helping us build on the revenue which comes from our external clients. If you are ambitious, customer-focussed and bursting with new ideas, we want to hear from you.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/